Depending on availability, purchases may be made either directly through JIMMYSNEWYORK.COM or through the assistance of our Concierge Personal Shopper service by phone, email or fax. Online purchases from this website may be made for delivery to any location. For delivery outside of the United States, special procedures may be necessary which may entail additional costs to the customer for processing, shipping, customs, etc. as well as some time delays.
As of July 1, 2011, we are offering domestic complimentary shipping on all first orders. Please note that we charge shipping on all international orders.
Protecting your online order information on JIMMYSNEWYORK.COM is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.
Information collection, disclosure and usage
Whenever you shop with Jimmy’s (in our stores or online) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. To improve our web site, we may collect non-personal information about how users navigate through the site. We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our store and online product assortments and services for you.
At JIMMYSNEWYORK.COM we will NEVER, EVER give out ANY of your information to third Parties.
Changes to this Policy
Online account registration
Registering with JIMMYSNEWYORK.COM will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.
We may send promotional e-mails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them Shipping
You will be contacted by e-mail with a USPS or UPS tracking number when your order leaves one of our stores.
Please note: For your Protection a customer signature is required for all shipments over $500.
Although JIMMYSNEWYORK.COM keeps a detailed inventory list, items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 3 business days.
Any cocktail, evening, bridal wear is considered final sale.
Not returnable at any time: vintage, jewelry, lingerie, swimwear, and sunglasses, sale items.
Unsuitable items may be refunded or exchanged within 7 days of our dispatch date. Before you return something you must notify us within 24 hours of receiving an item and obtain an official notification note by emailing us at firstname.lastname@example.org. Please include your original receipt in the returned parcel.
The item must be:
1.) In its original/new condition,
3.) With original tags still attached
4.) Within 7 days